Panasonic service center is very helpful for electronic device users when they have problems. When it comes there, every problem must be solved. Naturally, only parasonic-branded objects can be solved there. This brand itself is already famous in the world. Its popularity in Indonesia is also very high.
He himself is more than 100 years old. The brand was first established in 1918. At that time, its founder was Konosuke Matsushita. Its own establishment place is in osaka prefecture of Japan. The development continues to occur until now it has many subsidiaries. The total number of employees alone is almost 300 thousand people.
Most likely, at home you also must have at least one Panasonic product. If you have problems with the product, be sure to come to the official outlet. Don’t make the mistake of fixing it in a normal place. The results obtained will not be maximized. In fact, there are advantages when it comes to Panasonic service centers.
The Existence of Expert Technicians and Official Spare Parts
The first advantage when it comes to authorized outlets lies in the presence of expert technicians. Of course, these expert technicians will not be found when they come to ordinary repairs. At such a place of repair, the technicians employed are not experts in Panasonic products. That’s because, the technician is general.
This certainly makes his knowledge of the brand not very intact. This condition will obviously affect the quality of the repairs made. Different things will be seen in expert technicians from Panasonic service centers. There, the hired technicians have a license and have been working for a long time.
In fact, every technician who enters the official booth must be an expert. It’s just that these experts still have to go through training to understand Panasonic products more fully. The existence of such training clearly makes expertise in this field more guaranteed. The selection itself is very strict.
With this selection, only the best technicians can be accepted. Another advantage when using Panasonic service center lies in the presence of official spare parts. Not all sparaeparts in Indonesia are original sparaeparts from the manufacturer. There are many KW spare parts that are also spread in the market.
Naturally, such spare parts do not have superior quality. When used in electronic devices, the results can make the electronic device does not function optimally. If fixing the tool in a regular repair place, it could be that the new spare parts used to electronic devices are not the original.
Of course, this will disappoint you as a consumer. If it comes to Panasonic service center, it is likely that such a bad thing will not happen. That’s because, the spare parts used there are imported directly from the original manufacturer. With it, the spare parts are guaranteed to be genuine. This obviously makes the corrected tool function back one hundred percent.
The Rates are the Same and Warranty Is Available
Another drawback when it comes to ordinary repair sites lies in the price. Some people actually choose to come to the usual repair place to get a lower price. That’s because, most people hold the principle that official outlets always provide high prices. That statement is true.
High prices are given because of the official spare parts and expert technicians used. This is reasonable considering that both guarantee the quality of improvements that consumers will get. It will be useless even if you get a low price from a regular repair place but the quality isnot as desired. Thereis no guarantee that the price is indeed low.
That’s because, the price comparison with Panasonic service center has not been done. Supposedly, the lower rate statement is only given when the comparison has been made. If you can’t, you can be fooled and get a more expensive price. Although it is of high value, it is impossible for there to be an incident of someone being harmed when it comes to official outlets.
That’s because an official outlet already has special provisions where the rates need to be the same as other official outlets. With that said, the possibility of fraud is completely absent. In addition, the advantages of other authorized outlets lie in the existence of a warranty. The warranty will make a person feel calm when the goods are finished repairing.
With the warranty, a claim can be made when the quality of the repair is not as desired. In fact, it is very rare for consumers to make warranty claims when making repairs at Panasonic service centers. That’s because the quality of repairs provided is so good that warranty claims do not need to be made.
However, the existence of a warranty is always given to give peace of mind to consumers. But always remember that there is a requirement to be able to make a warranty claim. In essence, warranty claims can only be made if the damage is caused by repairs from authorized outlets and is still at the specified time limit.
Contact the Call Center for More Information
Panasonic service centers can be contacted through many numbers. That’s because, the number for each branch is different. To contact the nearest branch, you need to know in advance the number of the branch. In addition to coming directly, you can also contact the nearest branch by asking the head office.
The head office of Panasonic itself can be contacted through several numbers. The first number is 021-8015-710. If the contact cannot be contacted because it is full, you can also call 021-8090-108. To contact both, be sure to do it during business hours. Panasonic’s own working hours are at half past 9 am to 5 pm.
In addition to calling, you can also fax. The fax number is 021-8015-715. In addition, another fax number is 021-8088-3504. Similar to the previous number, the fax number can also only be contacted on Monday to Friday at half past 9 am to 5 pm.
If you want a wider range. Customers can actually call 0804-111-1111. It is also the official contact of panasonic’s head office. It’s just that on Monday to Friday, the number can be contacted from 8 am to 9 pm. In addition, his contacts could still be contacted on Saturday week.
It’s just that the time span is only from 9 am to 6 pm. If you want an easier one, Panasonic has also provided communication features via Whatsapp. The number itself is 0811-1660-770. For the last option, you can also contact via email at the ccc@id address. Panasonic.com.
Most Frequent Damage in Service Centers
Panasonic service centers can deal with all kinds of damage suffered by products. However, there are some damages that are usually most often experienced by electronic devices. The main damage itself lies in the fan inside the tool. The fan has the main function as a cooling machine. With the presence of a fan, the temperature of the tool can remain normal.
Different things will obviously be seen when the fan dies. The temperature may rise to the limit. If it is overheated, the device can turn off on its own even though it is being used. Usually this is caused by dust in products that are not routinely cleaned. The dust could have entered the fan and interfered with its turnaround.
Be sure to come to the service center if you experience equipment damage. Don’t make the mistake of coming to an ordinary repair place. If the result is not as desired, it will certainly be very detrimental. It is clear that there is a far difference in quality between ordinary repair places and Panasonic service centers.